Privacy policy.

Effective Date: 03-27-2026
Last Updated: 03-27-2026

1. Introduction

Welcome to The Twelve Junk Removal, LLC (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thetwelvejunkremoval.com] (the “Website”), and any related services.

By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Billing and payment information

  • Any other information you submit through forms

B. Automatically Collected Information

When you access our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Access times

  • Pages viewed

  • Referring website URLs

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve marketing efforts

You can disable cookies through your browser settings.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To operate and maintain our Website

  • To provide services and customer support

  • To process transactions

  • To send administrative information

  • To send marketing communications (with your consent)

  • To improve our Website and services

  • To prevent fraud and enhance security

  • To comply with legal obligations

4. Sharing Your Information

We may share your information with:

A. Service Providers

Third-party vendors who help us operate our business (e.g., payment processors, hosting providers).

B. Business Transfers

In connection with mergers, sales, or acquisitions.

C. Legal Requirements

If required to do so by law or in response to valid legal requests.

D. Protection of Rights

To protect our rights, property, or safety.

5. Data Retention

We retain your personal information only as long as necessary for:

  • Business purposes

  • Legal compliance

  • Dispute resolution

  • Enforcement of agreements

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to data processing

  • Withdraw consent

  • Request data portability

To exercise these rights, contact us at: [Insert Contact Email]

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect

  • Request deletion of your data

  • Opt out of the sale of personal data

  • Non-discrimination for exercising your rights

To submit a request, email: [Insert Email]

9. Texas Privacy Notice

If you are a resident of Texas, you may have rights under applicable state privacy laws, including the right to access, correct, or delete your personal data.

10. GDPR (For EU Visitors)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

You have the right to lodge a complaint with your local data protection authority.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Children's Privacy

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such data, we will take steps to delete it.

13. Email & Marketing Communications

You may opt out of receiving marketing emails at any time by:

  • Clicking the unsubscribe link

  • Contacting us directly

We may still send you transactional or administrative emails.

14. SMS/Text Messaging (If Applicable)

If you opt in to receive SMS communications:

  • Message frequency may vary

  • Standard messaging rates may apply

  • You can opt out at any time by replying “STOP”

15. Do Not Track Signals

We currently do not respond to Do Not Track (DNT) browser signals.

16. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

17. Contact Information

If you have any questions about this Privacy Policy, contact us:

Company Name: The Twelve Junk Removal, LLC
Email: eddie.ward@thetwelvejunkremoval.com
Phone: (972) 439-4283
Address: 8751 Collin Mckinney Parkway, Suite 1102, Mckinney, TX, 75070

18. Additional Disclosures (Recommended for Full Protection)

A. Analytics Tools

We may use tools like Google Analytics to understand user behavior.

B. Advertising

We may use third-party advertising platforms such as:

  • Google Ads

  • Facebook Ads

These platforms may use cookies and tracking technologies.

C. Payment Processing

All payments are processed securely through third-party providers. We do not store full payment details.

D. Data Transfers

Your information may be transferred and processed in countries outside your state or country.

19. Consent

By using our Website, you consent to this Privacy Policy.